Privacy Policy
Effective Date: October 25, 2025
This Privacy Policy explains how Shipesy Auto Hauler’s LLC (“Shipesy,” “we,” “our,” or “us”) collects, uses, discloses, and protects your personal information when you visit https://shipesyautohaulers.com, use our services, or communicate with us.
By accessing our website or using our services, you agree to the terms of this Privacy Policy.
- Information We Collect
We collect both personal and non-personal information as described below.
A. Information You Provide
- You may provide information directly when you:
- Request a quote or transport service
- Submit a contact form or inquiry
- Communicate via phone, SMS, or email
- Participate in promotions or surveys
This may include:
- Full name
- Email address
- Phone number (mobile or landline)
- Pickup and delivery addresses
- Vehicle details (make, model, year, condition, operability)
- Preferred shipping dates
- Payment information (processed securely through third-party systems)
- Any additional information you choose to provide
B. Information Collected Automatically
When you visit our website, we automatically collect:
- IP address
- Browser type and version
- Device type and operating system
- Date, time, and referring URLs
- Pages visited and duration of stay
- Clickstream data and website interactions
- Cookies and tracking technologies (see Section 8)
C. SMS and Communication Data
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We respect your mobile privacy. No mobile information — including phone numbers, message content, or consent data — is ever shared, sold, rented, or disclosed to third parties for marketing purposes.
- If you opt in to receive SMS messages, we may use your phone number solely to:
- Send quotes, booking confirmations, and shipment updates
- Provide customer support and billing reminders
- Request feedback or reviews
- Standard message and data rates may apply. You can opt out anytime by replying STOP.
- How We Use Your Information
We use the information we collect to:
- Provide and manage auto transport services
- Generate and deliver accurate shipping quotes
- Communicate updates about your order
- Process payments and refunds securely
- Prevent fraud or unauthorized transactions
- Improve our website, services, and customer experience
- Conduct analytics and enhance marketing efforts
- Comply with FMCSA, DOT, and other regulatory obligations
- We only use your data for legitimate business purposes and as permitted by law.
- Legal Basis for Processing (GDPR)
For users in the European Economic Area (EEA), we process personal data under the following bases:
- Performance of a contract (to provide services)
- Compliance with legal obligations
- Legitimate business interests
- Consent (for marketing or optional communications)
- How We Share Information
We never sell your personal information.
We may share data only with trusted third parties who help us operate our business:
- Licensed carriers, brokers, and dispatchers
- Payment processors and financial institutions
- Cloud hosting, CRM, and IT providers
- Marketing and analytics platforms (e.g., Google Analytics)
- All partners are required to maintain confidentiality and data security standards.
- We may also disclose information when required by law, court order, or regulatory request, or when necessary to prevent fraud or protect rights and safety.
- SMS and Electronic Communication Policy
We only use your contact information to deliver important service updates, transactional notifications, or communications directly related to your interactions with our company. Your consent and privacy rights are respected at all time.
By providing your phone number or email, you consent to receive communications from Shipesy Auto Hauler’s LLC, including:
- Quotes and order confirmations
- Pickup/delivery notifications
- Service updates and payment reminders
- Feedback or satisfaction requests
- You may withdraw consent at any time by replying STOP to any text message or contacting us at contact@shipesyautohaulers.com
.
We fully comply with the Telephone Consumer Protection Act (TCPA) and other applicable laws.
- Data Retention
We retain your information only as long as necessary to:
- Provide requested services
- Fulfill legal, accounting, or audit obligations
- Resolve disputes and enforce agreements
- When data is no longer needed, it is securely deleted or anonymized.
- Data Security
We employ robust safeguards to protect your data, including:
- SSL encryption on all data transmissions
- Firewalls and intrusion detection systems
- Restricted access to personal information
- Regular security assessments and monitoring
- While no system is 100% secure, we take all reasonable steps to protect your personal data.
- Cookies and Tracking Technologies
We use cookies and similar tools to:
- Remember user preferences
- Analyze site traffic and usage patterns
- Enhance functionality and user experience
- You can disable cookies in your browser, but this may affect some site features.
- Analytics and Advertising
We use analytics tools (e.g., Google Analytics, Meta Pixel) to understand user behavior and improve marketing performance.
To opt out of Google Analytics tracking, visit:
👉 https://tools.google.com/dlpage/gaoptout
- Your Rights and Choices
Depending on your jurisdiction, you may have rights to:
- Access and request a copy of your data
- Request corrections or deletion
- Opt out of marketing communications
- Limit the use or disclosure of your data
- To exercise these rights, contact us at contact@shipesyautohaulers.com
.
- California Consumer Privacy Act (CCPA/CPRA)
If you are a California resident, you have the right to:
- Know what data we collect and how it’s used
- Request deletion of personal information
- Opt out of data sharing or sales (we do not sell data)
- Be free from discrimination for exercising privacy rights
- Submit a CCPA request by emailing contact@shipesyautohaulers.com
.
- Children’s Privacy
We do not knowingly collect data from anyone under 18 years of age. If we discover such data has been collected, it will be deleted immediately.
- Third-Party Links
Our website may contain links to other websites. We are not responsible for their privacy practices or content.
- International Data Transfers
Your information may be processed or stored in the United States or other locations where our service providers operate.
We ensure that all transfers comply with applicable data protection laws.
- Updates to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised Effective Date. Continued use of our services means you accept the updated version.
- Contact Us
Shipesy Auto Hauler’s LLC
📍 8000 Painted Desert Way, Roseville, CA
📧 contact@shipesyautohaulers.com
🌐 https://shipesyautohaulers.com
